To return funds to a bank card, you must fill out the “Application for the return of funds”, which is sent at the request of the company to the email address and send it along with a copy of the passport attached to the address email@example.com
Refunds will be made to the bank card within 21 (twenty one) business days from the date of receipt of the "Application for the return of funds" by the Company.
To return funds for transactions made with errors, you must apply with a written application and attach a copy of your passport and checks / receipts confirming the erroneous write-off. This application must be sent to firstname.lastname@example.org
The refund amount will be equal to the purchase amount. The term for consideration of the Application and the return of funds begins to be calculated from the moment the Company receives the Application and is calculated in working days, excluding holidays / weekends.